A 1. Q: Are you a factory or a trading company? A: We are a factory who manufacture the machine by ourself. We have 2 factoies and 1 trading company. 2. Q: What is the delivery time? A: Normally will be 30 days after getting deposit or original LC. 3. Q: What is the maintenance period? What kinds of after-sale service do you support? A: 1 year after delivery. We supply telephone after-sale service, video service and e-mail service. If can not deal with the problem, our tech-staff will go abroad to service. 4. Q:What is the payment terms? A:a.T/T(30% deposit, 70% before delivery in FOB or 70% paied against copy of B/L in CFR) b. 100% irrevocable L/C at sight. 5. Q: Can we visit your factory? A: Welcome to visit us! Everyday we have customers from different countries. By now, we have exported to more than 20 countries customer.